Minimum hardware requirements:

  • Dual core INTEL processor
  • 4 GB of RAM
  • Operating system: Windows 10


Recommended hardware requirements:

  • INTEL i3 6th generation or higher processor
  • 8 GB of RAM
  • Dedicated video card with DirectShow® support
  • Operating system: Windows 10


 License Types

  • PROFESSIONAL and LAW ENFORCEMENT license: allows the use of the software to a single user who is assigned the license, which cannot be shared with another user. A single license user can download and install the software on up to five devices, but can use only one instance of the software at a time. The renewal license can only be used on the five previously used devices.
  • The Dongle allows you to use the software license on an unlimited number of devices. A valid software license must always be associated with the dongle.
  • PROFESSIONAL ON-DEMAND license: allows the use of the software for 24 hours by a single user who is assigned the license. Technical support is not given on this type of license​, therefore it is advisable to download the Demo version and try to acquire the web pages of interest in order to learn how to use the software.


License activation and renewals

The activation date of the first installation license is contextual to the moment in which the license code is inserted into the software, therefore it does not correspond to the purchase date which may be earlier.
The activation date of the renewal licenses corresponds with the expiration date of the previous license, the renewal code can be used within 90 days from the expiration date of the previous license; however, the expiration date of the renewal code remains unchanged regardless of when it is activated in the software. If the license is not renewed within 90 days of the expiration date, a first install license must be re-purchased.
It is possible to get information on the expiration date of the licenses here:
ATTENTION: the purchase of software licenses and the FAW Cloud service are non-refundable.



For the correct functioning of the software it is also necessary:

  • The latest update to the .NET Framework of Microsoft
  • Minimum horizontal video resolution of 1366 pixels
  • Settings > Display > Resizing and Layout must be set to 100%
  • Npcap 1.50 (it is installed by the FAW setup – other versions are not supported )


Using the software on virtual machines:

We do not recommend using the software on virtual machines; correct operation is not guaranteed. Furthermore, no technical assistance is provided on this type of installation.